SUPPORT
How can we help?
Everything in one place: contact, policy details and store links for PalmAI.
Contact us
Run into an error or have a suggestion? Send us a mail and we will reply as soon as we can.
Privacy policy
Read the full policy for details on what data PalmAI handles and how.
Store listing
Check the latest version, release notes and reviews on Google Play.
Ad certification file
The app-ads.txt file used by crawlers and publishers to verify our advertising setup.
Frequently asked
How long does the model download take?
It pulls roughly 2.4GB, so it depends on your connection and device. We recommend doing it on Wi-Fi.
Where are my conversations processed?
AI replies are generated by the Gemma model prepared on your device. The initial model download and some system features may still need a network connection.
Which languages are supported?
The app supports 8 languages: Korean, English, Japanese, French, Spanish, German, Italian and Portuguese.
I installed it, but the model never finishes preparing.
Check your Wi-Fi connection and free storage first. If it still stalls, relaunch the app or email us with your device model.